Your Data, Your Rights

This Privacy Policy ("Policy") describes how gv7777 ("Platform", "we", "us", "our") collects, uses, stores, discloses and protects personal data relating to users ("you", "User") who access or use the gv7777 website at https://gv7777.cam and all associated services, features and tools provided through it.

gv7777 is an English-language online gaming information platform focused on the Pakistan market, serving players across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We do not hold a Pakistan gambling license and do not claim endorsement from the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any Pakistani provincial authority or financial institution.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together form the complete framework governing your use of the Platform.

The following defined terms apply throughout this Policy:

gv7777 collects personal data through several channels, described below. We collect only the data that is necessary for the identified purposes.

3.1 Registration Data: When you create an account, we collect your full legal name, date of birth, residential address (including city — e.g., Karachi, Lahore, Islamabad), email address, mobile phone number and preferred currency. This data is required to establish your account and verify your eligibility.

3.2 Identity Verification (KYC) Data: To comply with anti-money laundering (AML) obligations and confirm your age, we collect copies of government-issued identification documents (such as your National Identity Card / CNIC, passport or driving licence), proof of address documents, and — where applicable — biometric data processed by our third-party verification partner.

3.3 Financial & Transaction Data: We record all deposits, withdrawals, wagering activity, bonus claims and account balance changes. For context, Pakistani users may use familiar mobile payment options; we record transaction reference numbers and payment method types but do not store full card numbers or mobile wallet PINs on our servers.

3.4 Device & Technical Data: We automatically collect your IP address, browser type and version, operating system, device type, screen resolution, time zone, referring URL and pages visited on the Platform. This data is used for security, fraud prevention and service optimisation.

3.5 Usage & Behavioural Data: We collect data on how you interact with the Platform — including games played, bets placed, session durations, feature usage and navigation paths. This helps us personalise your experience and identify responsible gambling indicators.

3.6 Communications Data: If you contact our support team via email or the on-site chat widget, we retain records of those communications, including your queries, responses provided and any attachments shared.

3.7 Responsible Gambling Data: If you use our responsible gambling tools — such as deposit limits, self-exclusion requests or cool-off periods — we record these preferences as part of our duty of care obligations. This constitutes sensitive data and is handled with enhanced protection measures.

We process your personal data on the following legal grounds, depending on the specific purpose of each processing activity:

We use the personal data we collect for the following purposes:

• Account Management: To create, maintain, verify and close your account; to authenticate your identity at login; and to communicate account-related updates to you.
• Transaction Processing: To process deposits, withdrawals, bonus credits and all wagering activity accurately and in a timely manner.
• KYC & Compliance: To verify your identity and age, screen against sanctions lists, meet anti-money laundering obligations and fulfil any reporting requirements under the Platform's operating license.
• Responsible Gambling: To monitor usage patterns for signs of problem gambling behaviour, apply and enforce responsible gambling limits you have set, and intervene where duty of care obligations require action.
• Fraud Prevention & Security: To detect, investigate and prevent fraudulent transactions, account takeovers, multi-accounting, bonus abuse and any other conduct that threatens platform integrity.
• Customer Support: To handle your queries, complaints and feedback via email and the on-site live chat widget, and to maintain records for quality assurance.
• Platform Improvement: To analyse usage data in aggregate and at user level to understand how the Platform is used, identify bugs, optimise features and develop new functionality.
• Personalisation: To tailor the content and promotions displayed to you based on your activity on the Platform — for example, surfacing cricket betting markets during PSL and ICC tournament seasons for users who regularly engage with cricket content.
• Marketing Communications: Where you have provided consent, to send you promotional emails, push notifications and in-platform messages about offers, new games and events. You may opt out at any time.
• Legal Proceedings: To establish, exercise or defend legal claims in the event of a dispute between you and gv7777.

We share your personal data with third parties only in the circumstances described below. All third-party data processors are subject to contractual obligations that require them to handle your data securely and in accordance with applicable data protection law.

6.1 Identity Verification Providers: We share registration and document data with licensed KYC and AML verification services to confirm your identity, screen against sanctions lists and detect fraudulent identity documents.

6.2 Payment Processors: Transaction data — including deposit and withdrawal amounts, payment method type and transaction reference numbers — is shared with payment processing partners to facilitate fund movements. These partners are independent data controllers in respect of their own payment processing operations. References to Pakistani payment options are contextual only and do not imply endorsement or affiliation.

6.3 Game Content Providers: Where third-party game studios supply live dealer tables, slot titles or instant games, limited session and wagering data may be shared with those providers to facilitate gameplay, calculate RTP and resolve disputes.

6.4 Analytics & Technology Vendors: We use third-party analytics and infrastructure providers to operate and improve the Platform. These providers process data as data processors under our instruction and are bound by data processing agreements.

6.5 Regulatory & Law Enforcement Authorities: We may disclose personal data to regulators, law enforcement agencies or courts where we are legally compelled to do so — for example, in response to a court order, a regulatory audit request, or a statutory AML disclosure obligation.

6.6 Corporate Transactions: In the event of a merger, acquisition, restructuring or sale of all or part of gv7777's business, personal data may be transferred to the acquiring or successor entity, subject to equivalent data protection commitments.

gv7777 operates internationally, and your personal data may be transferred to, stored in, or processed by servers and third-party service providers located outside of Pakistan. Pakistan does not currently maintain a comprehensive data protection regime equivalent to frameworks such as the EU GDPR, and cross-border data transfer obligations are governed by the Platform's operating license jurisdiction.

Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, which may include:

• Contractual data processing agreements incorporating standard data protection clauses binding on recipient parties.
• Transfer to jurisdictions that the Platform's regulatory authority recognises as providing an adequate level of data protection.
• Technical measures including end-to-end encryption for data in transit and access controls for data at rest in remote locations.

If you would like more information about the specific safeguards applied to international transfers of your personal data, please contact us using the details provided in Section 11.

gv7777 uses cookies and similar tracking technologies — including web beacons and local storage — to operate the Platform, remember your preferences, maintain your session and collect usage analytics. The following categories of cookies are in use:

You can manage optional cookie categories through your browser settings. Most modern browsers allow you to block or delete cookies via the Settings or Preferences menu. Please note that disabling certain cookies may affect your experience of the Platform. For detailed browser-specific instructions, consult your browser's help documentation.

We retain personal data for as long as is necessary to fulfil the purposes described in this Policy, and in any case for no longer than required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised such that it can no longer be associated with you. Anonymised, aggregated data may be retained indefinitely for statistical and research purposes.

Where you request deletion of your personal data before the end of the applicable retention period, we will action that request to the fullest extent possible — subject to our overriding legal obligations to retain certain records. We will inform you of any data we are unable to delete and the legal basis for retaining it.

Depending on the data protection framework applicable to your jurisdiction and the Platform's operating license, you may hold some or all of the following rights in respect of your personal data. We are committed to honouring these rights and will respond to all verified requests within 30 days of receipt.

To exercise any of the rights above, please submit a written request to our support team using the contact details in Section 11. We will verify your identity before processing any request. We will not charge a fee for reasonable requests but reserve the right to charge an administrative fee for manifestly unfounded or excessive requests.

Data Rights Requests: To exercise any of the rights described in Section 10, or to ask a question about this Privacy Policy, please contact our support team in writing. Please include your registered username, the nature of your request, and sufficient detail to allow us to identify the personal data concerned. We aim to respond within 30 days of receiving a verified request.

Support Communications: Our support team communicates in English as standard. Urdu language assistance is available on request. We aim to respond to all general support queries within 48 hours.

Complaints: If you are dissatisfied with our handling of your personal data or our response to a data rights request, you have the right to lodge a complaint with the supervisory or regulatory authority in the jurisdiction in which the Platform holds its operating license. Details of the relevant authority are available on request.

Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or regulatory requirements. The current version will always be available at https://gv7777.cam/privacy-policy. Where a material change is made, we will notify registered users via the email address associated with their account where practicable.

Governing Framework: This Policy is governed by the data protection framework applicable in the jurisdiction in which the Platform's operating license is held. It does not constitute legal advice and does not override any rights you may hold under the laws of your country of residence.